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Danger® Service Privacy Statement


Microsoft and its subsidiary, Danger, Inc., (collectively "Microsoft") are committed to protecting your privacy, while delivering software and services that bring you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft's Danger wireless data services, ("Danger Service"). It does not apply to other online or offline Microsoft sites, products, or services. This privacy statement does not apply to the data collection and use practices of your wireless network operator that offers the Danger Service.

The Danger Service, operated on behalf of your wireless network operator, enables certain features on your wireless device, including email, Internet access, instant messaging, address book and calendar functions. The Danger Service also includes a Web site operated by Microsoft ("Danger Service Web Site") that users may use to access these features, as described more fully in the Reference Guide accompanying your wireless device.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. Your personal information may be shared with third parties for their use to fulfill your requests and purchases of products and services. Additionally, we occasionally hire other companies to provide limited services on our behalf, such as processing and collecting payments, servicing accounts, providing the products and services associated with the Danger Service, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the Danger Service; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.

Information that is collected by or sent to Microsoft by the Danger Service may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Collection and Use of Information about Your Computer or Wireless Device

When you use Internet-enabled features of the Danger Service, information about your computer or wirless device ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

Collection and Use of Danger Service Usage Data

The Danger Service collects certain information about actions you take while using the Danger Service and how you use the Danger Service ("Usage Data"). For example, the Danger Service automatically gathers information regarding which Web pages are visited by users of the Danger Service. In addition, data regarding usage of various features of the Danger Service is collected, such as how many email messages or IM messages are sent by a particular user or by users in the aggregate, the most popular Web sites visited by users of the Danger Service, the number of Web pages viewed at the Danger Service Web Site and other similar information. Similarly, for network monitoring purposes, the Danger Service records how many devices in the aggregate are connected to the Danger Service in particular geographic locations, but the Danger Service does not automatically identify the location of individual devices or users.

Usage Data gathered from your use of the Danger Service is stored under an automatically generated identification number that will not be linked to information that identifies you or can be used to contact you without your consent, except as specifically provided in this privacy statement.

Usage Data is used to effectively operate the Danger Service and enhance your experience using the Danger Service. For example, cached versions of the Web sites that are most frequently visited by users are stored on the Danger Service so that you can access them more quickly. Usage Data is also used to understand how certain features of the Danger Service are being used and to measure the costs of providing certain features. Usage Data may also be used to diagnose and correct problems with the Danger Service. In some cases, it may be necessary to link Usage Data relating to your use of the Danger Service with you individually in order to correct problems that you may be experiencing with the Danger Service. In general, the collection and use of Usage Data allows for continuing development of the Danger Service and the ability to provide improved features and services to users. Usage Data may be shared with third parties for research, analysis, or other similar purposes. Usage Data will only be shared with third parties if the information is disclosed in a manner that does not identify individual users to the third parties concerned.

Security of your information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Use of Cookies

Cookies are small text files that are placed on the hard drive of your computer by a Web site you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the site, the site knows who you are and can personalize your visit. The Danger Service Web Site uses cookies to personalize the site, improve users experience at the site, and to determine which areas and features of the site are most popular. You may set your browser to reject cookies, but this may affect your ability to use some parts of the Danger Service Web Site.

When you access the Internet using your wireless device, the Web sites you visit may use cookies. These cookies may be physically placed on your wireless device, they may be transferred to the Danger Service or may be placed on servers operated by third party Web site operators. This cookie-like functionality is in place for the same reasons and designed for the same purposes as cookies installed on your computer, but information collected from cookies by third parties is subject to their privacy practices rather than this privacy statement.

As technology advances and cookies provide more functionality, we may utilize them in different ways in the future. As we do so, this privacy statement will be updated to provide you with more information.

Changes to this privacy statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For more information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us here: privacy@danger.com.


Specific features
The remainder of this document will address the following specific features:

Danger Service

What This Feature Does: The Danger Service, operated on behalf of your wireless operator, provides certain features on your wireless device, including email, Internet access, instant messaging, address book and calendar functions.

Information Collected, Processed, or Transmitted: Certain information that personally identifies you or allows us to contact you may be collected, processed, transmitted and stored by the Danger Service, including your name, which must be entered when you become a user of the Danger Service; the mobile phone number for the device you are registering and the email address assigned to you as a user of the Danger Service. In addition, if you use your wireless device to access third party products and services, such as instant messaging services, your screen name(s) and password(s) for these services will be stored.

You may transmit and store other personal information, such as your address book, calendar information, to do lists, notes, tasks, photographs and the contents of emails you send and receive on the Danger Service, either through your wireless device or by uploading such information at the Danger Service Web Site. If you input such information directly on your wireless device, it is automatically synchronized with and stored on the Danger Service and is available to you through both the device and the Danger Service Web Site. You may also retrieve email from your existing email accounts with third party services by using protocols such as "POP." When you set up mail accounts through the Danger Service, the email addresses and other information associated with these accounts and the content of the email messages sent to these accounts is collected and stored.

Use of Information: Personal information is used and collected to (a) operate and deliver the Danger Service, (b) process or collect payments and for other billing purposes, (c) to assist with questions about use of the Danger Service, (d) to anticipate and resolve problems with your use of the Danger Service and (e) to alert you to new products, product upgrades, software upgrades, changes to the service, technical and administrative issues, special offers and other information related to the Danger Service. Personal information may be shared with your wireless network operator to further the purposes described in this "Use of Information" section. Except in the very limited circumstances outlined in this privacy statement, the contents of data you transmit and/or store on the Danger Service, such as the content of your address book, notes, tasks, pictures and the contents of messages and emails you send and receive will not be shared with your wireless network operator. Your Personal Information will not be shared with other third parties without your consent, except in the very limited circumstances outlined in this privacy statement. Your Personal Information is not otherwise sold, marketed, or shared with third parties without your permission.

Choice/Control: You have the right to access and edit the personal information you have provided in connection with your use of the Danger Service. You may make such changes on your wireless device, at the Danger Service Web Site or by contacting your wireless operator.

Location Based Services

What This Feature Does: The geographic location of your device ("Location Information") may be collected, maintained, stored and displayed in order to enable certain third party location-sharing services that you request on your device.

Information Collected, Processed, or Transmitted: Location Information may be derived from your wireless network operator, certain third party service providers, or directly from your device. This Location Information may be transmitted, even when you are not using a third party location-sharing service.

Use of Information: Location Information is used to deliver the third-party services that you have requested.

Choice/Control: Your Location Information is displayed and shared with others only in accordance with your privacy and opt-in settings.



Last Modified: October 2008


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